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- Go to your My Account
- Click "Change Password"
- Type your current password
- Input the desired password and click "Submit"
- For detailed step-by-step procedure on how to change your password, check this guide: HowtochangePassword.pdf
- If you're a department user, notify mailroom immediately to tag the pouch as "With Issue". Mailroom will contact the pouch sender to resolve the issue.
- If you're a branch/caravan/MR user, tag the item as "With Issue" and elaborate your concern on the remarks field. Contact mailroom. Mailroom user will contact the pouch sender to resolve the issue.
- Yes, it will be through Viber. We suggest to ask your concern to Mailroom users, and they will contact the sender for you.
- Only a mailroom user can approve or reject an item from a department.
- When you receive a pouch, the first thing to do is to open Pouch Receiving System and check the pouch in Inbound > In Transit tab.
- Read and verify if the item descriptions, quantity and remarks match the contents of the pouch received.
- If no issues found, tag the pouch as "Received".
- If there are concerns/issues, tag the pouch as "With Issue" if you're a branch/caravan/MR user, otherwise communicate it to Mailroom so they can tag the pouch as with issue.
For additional assistance or inquiries related to the Pouch Receiving System, please refer to the user guides, documentation, or contact our support team at DTT CAREs❤️.
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